Wells Fargo CEO Interview

Business 2.0 Magazine, G. Pascal Zachary, 12 June 2006Received wisdom in the business world has it that there are "devil customers" and "angel customers" - and your company's profits, if not its very soul, ride on your ability to rid yourself of the first and attract the second.That's nonsense, according to Dick Kovacevich, CEO of Wells Fargo. He says there's no such thing as an unprofitable